FAQ

The Tookie & The Concept

What exactly is a "Tookie"?

A “Tookie” is our signature treat, a name we created by combining “Cookie” with the Gujarati word “ટચૂકડી” (Tachukadi), meaning “tiny.” It’s a tiny, crunchy, millet-based cookie packed with flavour and nutrition.

Why are Tookies so small?

We believe in “One-Bite Happiness, Zero Regret!” The tiny size offers built-in portion control, allows you to mix flavours easily, creates no mess, and is perfect for kids.

Is the name "SHABRI Delight" inspired by mythology?

Yes! It’s a heartfelt nod to Shabari from the Ramayana. Just as she offered berries with pure devotion, we craft every Tookie with the same level of sacred care and love.

What does your slogan, " CARE, BEYOND COMPARE," mean?

It means we promise unmatched purity in ingredients, sacred attention to detail in crafting (like Shabri tasting each berry), and that our business model is driven by a legacy of love and social impact.

Ingredients & Health

What makes your ingredients so special?

We are obsessively pure. We use sacred A2 ghee, a powerful blend of ancient millets and seeds, and absolutely no artificial nasties, palm oil, or refined flour.

Are Tookies gluten-free?

Yes! Our Tookies are made with millets and are naturally gluten-free.

Why do you use A2 Ghee instead of butter or regular oil?

A2 ghee is a game-changer. It’s easy to digest, boosts brain power and immunity, and gives Tookies an incredible aroma and flakiness. We avoid butter due to the preservatives often used in it.

What are the health benefits of eating Tookies?

Tookies provide fiber and minerals for body digestion and heart health, clean energy from millets, and mental bliss from guilt-free snacking, thanks to pure ingredients.

Are Tookies suitable for vegans?

No. While we use no eggs, our Tookies are baked in pure A2 Cow Ghee, which is an animal-derived product.

Are Tookies safe for people with diabetes?

They are a healthier alternative made with millets and without refined sugars. However, we recommend individuals with diabetes consult their doctor before consumption.

My child has nut allergies. Are Tookies nut-free?

Our Tookies are seed-based (sunflower, pumpkin, etc.). We do not use common tree nuts or peanuts. However, for severe allergies, please check the ingredient list and consult your allergist.

Why is there no butter in Tookies?

We consciously avoid butter because it often contains preservatives. Our commitment to “No Nasties” led us to pure A2 ghee.

What is the source of sweetness in Tookies?

[Please Specify, e.g., We use unrefined suger] to provide a natural, gentle sweetness that complements the other flavours.

Are the millets and seeds used organic?

We source our millets and seeds from trusted farms that practice sustainable agriculture, and we are working towards organic certification

How do you ensure the quality of your A2 Ghee?

We source our A2 ghee directly from trusted dairy partners who raise native, grass-fed cows, ensuring its purity and potency

Purchasing, Orders & Shipping

Where can I buy Tookies?

You can purchase all our flavours directly from our website.

Can I customize my own box of Tookies?

Absolutely! Visit our “Build Your Box” page to create a personalized mix of all your favourite flavours.

Do you offer any discounts or promotions?

Yes! Follow us on social media and check our website banner for the latest deals and introductory offers.

What are my delivery options and how long will shipping take?

We offer standard and express shipping across India. Delivery times vary by location and will be shown at checkout.

What is your return or refund policy?

Due to being a food item, we do not accept returns. However, if you receive a damaged product or are unhappy, please contact us within [24 Hours] with details, and we will make it right.

Do you offer international shipping?

Not currently. We ship within India and are working on global availability soon!

What payment methods do you accept?

We accept all major Credit/Debit cards, UPI, Net Banking, and popular digital wallets for a seamless checkout.

Can I modify or cancel my order after placing it?

We process orders quickly to ensure freshness. Please contact us immediately at ph.no.: +91 99980 41108 / E-mail: SHABRIPURE@gmail.com with your order number, and we will try our best to accommodate your request.

Our Mission & Social Impact

How does my purchase create a social impact?

You are “Snacking with a Purpose.” 50% of our profits fund value-based education for children, and your purchase supports tribal livelihoods.

Can you tell me more about the tribal communities you support?

Our Tookies are made in rural areas, providing sustainable livelihoods and creating local entrepreneurs, not just employees. Your purchase directly helps uplift these communities.

How exactly are the profits used for children's education?

50% of our profits are directed towards initiatives focused on moral and character education, helping to build a foundation of goodness for the next generation.

Is SHABRI Delight a registered company?

Yes, SHABRI Delight is a legally registered entity committed to transparent and ethical business practices.

Product Range, Usage & Gifting

Will you be introducing new flavours?

Yes! We love innovating with wholesome ingredients. Stay tuned to our website and social media for new flavour launches!

Do you offer corporate gifting or bulk orders?

Absolutely! Tookies make a unique and thoughtful gift. Contact us at [Insert Email] for custom quotes and options

Are Tookies suitable for gifting?

Yes, they are a perfect gift of health and love! Our packaging is beautiful and secure, ideal for sending a box of joy.

Can I consume Tookies during pregnancy?

Tookies are made with wholesome, natural ingredients. However, we always recommend that pregnant women consult their physician before introducing any new food into their diet.

Are Tookies a good snack for weight management?

Yes! Their high fiber and protein content from millets and seeds promote a feeling of fullness, helping with portion control and reducing unhealthy cravings.

Storage & Freshness

How should I store my Tookies to keep them fresh?

Store them in a cool, dry place in airtight packaging. No refrigeration is needed.

What is the shelf life of Tookies?

Our Tookies have a shelf life of 120 days from the date of manufacture. The “Best Before” date is clearly printed on the pack.

Why is the shelf life shorter than that of store-bought biscuits?

Our shelf life is a badge of honour! It’s because we use absolutely zero artificial preservatives. What you get is pure, real food with a naturally shorter shelf life.

Reviews & Engagement

Can I see reviews of your products?

Yes! You can find written customer reviews on each product page and watch video reviews from our community.

What's the "Final Challenge: Bet You Can’t Eat Just One!"?

It’s our playful warning! We’re so confident in the deliciousness of our Tookies that we bet you can’t stop at just one. Consider yourself challenged!

How can I collaborate with SHABRI Delight or become a stockist?

We love partnering with aligned brands and retailers. Please reach out to us at ph.no.: +91 99980 41108 / E-mail:SHABRIPURE@gmail.com with your proposal.

What if I have a question that isn't answered here?

We’d love to hear from you! Please reach out to our friendly customer care team at ph.no.: +91 99980 41108 / E-mail:SHABRIPURE@gmail.com, and we’ll be happy to assist you.

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